You explained most things well, but missed some key details
You did a good job breaking down the main parts of the onboarding, especially when it came to the calling tools and dialer. The videos and documentation were presented clearly, which helped me understand how to operate the software day to day. I appreciated how the invoicing and payment process were straightforward and easy to follow, making sign-up hassle-free. On the other hand, I found the training lacked some coverage on how to leverage the database feature effectively. It would have been helpful to have more step-by-step guidance on setting up and using the database within the workflow. Also, automatic updates were happening, but there wasn’t much explanation about what was changing or how it might affect my setup. A bit more detail on that front could save users from confusion. Overall, the onboarding was solid and user-friendly, but these small gaps made me wish for extra insight to get the most out of the product from the start.