You explain well enough, so I rate you 4 stars
You have done a good job of explaining the software and workflow basics in your training sessions. The videos were clear, and the way you showcased the calling tools and database feature gave me a solid understanding right at the start. Still, I noticed a few moments where the onboarding content jumped too quickly to advanced topics without fully ensuring that everyone was comfortable with the basics. Those parts could benefit from slower pacing or additional examples. Overall, I appreciate how you communicate the key functions, which made adapting to the platform fairly smooth for me. It’s clear you put effort into organizing the training, and for that, I’m happy to give a strong recommendation. Keep the explanations straightforward and try to avoid rushing through complex ideas, and you’ll keep your users satisfied.