You expect smooth flow but repetition slowed me down
You need to understand that when I started the training and onboarding with your software, I was expecting a steady progression with minimal downtime, yet the experience felt quite drawn out. I repeatedly waited for updates that didn’t come as quickly as I needed, and often found myself covering the same material multiple times without moving ahead. This repetition was unnecessary, making parts of the process feel tedious rather than efficient. For example, I had to wait to get answers about the dialer setup while simultaneously repeating database setup sessions, which could have been arranged better. If you ensured more coherent scheduling and minimized redundant steps, it would save significant time and frustration. So far, the moment it clicked for me was honestly near the very end when I finally saw the bigger workflow come together. Until then, the interruptions and waiting made progress feel slower than I hoped. I think you could improve the flow by trimming repetition and coordinating the sessions more tightly.