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WFHI review

You excelled only in the initial walkthrough

2 out of 52 of 5Verified customerTraining and onboarding

You excelled only in the initial walkthrough

The training and onboarding process left me quite disappointed. I found the initial sessions somewhat understandable, but as I progressed, the complexity increased and the explanations weren’t clear enough. Honestly, I felt lost and would probably need help again next time unless you improve the training materials. The onboarding flow seemed rushed and lacked step-by-step guidance that a beginner really requires. While the interface of the software felt intuitive, your training didn't empower me enough to use all features confidently. I also expected more follow-up support after the first session, but that was missing. It’s important that you provide better ongoing assistance and clearer explanations, otherwise users like me will keep relying on external help. Hopefully, in future, the onboarding will be more thorough, because right now it's leaving new learners overwhelmed.

Shreya MahajanJharkhand, IndiaExperience: Published:
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