2 out of 52 of 5Verified customerSales and pre-purchase
You didn't quite deliver what I imagined
I had certain hopes from your sales presentation but you didn’t really meet all of them. The sign-up process was fine and the invoicing clear enough, which I appreciate. However, the software itself felt more complicated than I was led to expect, and the onboarding training didn’t prepare me well for everyday usage. The dialer often seemed laggy and I struggled with the database syncing. You say telephonic support will help but getting through multiple times was frustrating. I wanted smooth, quick access to all features, but instead I found myself frequently stuck. That wasn’t what I signed up for and it made the process more difficult than it should’ve been.