You claimed the software would be easy to use right from signup, but that was not my experience. The

You claimed the software would be easy to use right from signup, but that was not my experience. The

You claimed the software would be easy to use right from signup, but that was not my experience. The onboarding was confusing and lacked clear guidance on using the calling tools and database features effectively. I struggled to understand the payment process too, with invoices that didn’t match what I was told during sales. The automatic updates changed interfaces without notice, which disrupted my daily workflow more than it helped. Telephonic support was difficult to reach and when I did get through, I felt the assistance was generic and not tailored to solve my specific problems. The training material was too repetitive and didn’t cover some basic functionalities I needed. Overall, the product and the services promised felt misleading and I cannot recommend them based on how it failed to match my expectations.