You didn't explain things clearly and I got confused
I expected a clearer explanation of what the software and training included before I signed up. You left out important details about how the calling tools and dialer actually work in everyday use, which made me unsure if it would fit my needs. The onboarding flow was stated as simple, but I found it confusing because the steps weren’t laid out clearly. Also, the database feature sounded promising, but I wasn’t told upfront about limitations or how updates might affect my setup. The sign-up and invoicing process was straightforward, which is one positive point I’ll admit. Overall, because you didn't explain key aspects openly and accurately, I ended up feeling frustrated and less confident about choosing your product. I hope you consider making your descriptions and instructions more transparent in the future.