You did well but I’ll need some help next time
You provided a lot of good information before purchase, making the sign-up and payment process pretty simple. The automatic updates worked well to keep my software current without disrupting my work, which I appreciated. Also, the calling tools in the dialer were reliable and helpful for managing my tasks day to day. However, I have to say that some parts of the database feature weren’t fully clear to me during onboarding, and I’m pretty sure I’ll need additional support next time I try to customize it further. The telephonic support was decent but not instant, so it left me waiting a bit when I had questions. Overall, you did a good job with the basics and billing clarity, but for more complicated steps like advanced software settings, I can see myself needing help again. Thanks for the smooth initial setup, though.