You did fix most problems but would I return?
You provided telephonic support that was generally polite and somewhat helpful when things went wrong, which I appreciated. The training gave clear instructions on using the calling tools, and automatic updates kept the database feature current, making management easier over time. Still, I noticed that some of the software updates introduced new interface elements without sufficient documentation, leaving me confused about how to access certain functions seamlessly. The invoicing and payment system worked well enough, allowing me to focus on workflow rather than administrative hassle. Even though some communication could have been clearer, especially around newer features, I found the support team willing to assist when I reached out. That said, the nagging little issues mean I am not sure I will proactively renew or seek more products without assurance that these areas improve. Overall, you did fix most problems as they arose, so yes, I would consider using WFHI again—but only if the experience feels smoother next time.