You’d benefit if you want thorough support, but it takes time to start
I want to share my experience clearly so WFHI can understand who would get the most from their support and communication. When I first started, it took longer than I expected to get fully up and running. The telephonic support was definitely helpful and patient, but the whole onboarding and training communication dragged a bit because sometimes responses lagged behind my queries. If you are comfortable with a slower start and don’t mind waiting occasionally for priority assistance, you’ll probably find the system worth it. However, if you want very speedy immediate support and instant answers, you might find the early stage frustrating. After I passed the initial waiting phase, the software updates and database tools worked smoothly. Also, the call dialer and automatic updates became easier to manage alongside their invoicing and payment sign-up process. In sum, you should expect some patience is needed upfront, and if you’re that kind of person, WFHI could suit you well. Otherwise, be ready for mixed timing on their side early on.