You caused delay and I ended up wasting time
You took too long to get me going with the software and training, which was very disappointing. Sign-up itself wasn’t straightforward, and then the invoicing process dragged on longer than I expected, slowing down everything after that. I tried calling your telephonic support to get help and speed things up, but the responses were sluggish and not very helpful initially. The onboarding steps felt disorganized and took a lot of time before I could actually start using the calling tools or the dialer properly. That delay cost me a lot of time, and honestly it felt like your automatic updates were adding confusion rather than making things easier. I was hoping for a smooth, quick process, but instead I’m stuck waiting for basics to work right. This outcome isn’t good; I needed a software that helps me move fast, but you ended up holding me back from doing anything useful with your product. If getting started promptly is important, you need to improve this area significantly.