3 out of 53 of 5Verified customerSupport and communication
You ask for support but it still takes effort
Your support team provides clear information, but after the initial onboarding, I found that dealing with issues day to day required repeated calls or emails. It often meant explaining the same problems more than once because the solutions weren’t permanent. While I appreciate the effort your staff invest, it can be frustrating for me when glitches with the dialer or database pop up regularly. The automatic updates sometimes change settings without warning, and when I need help sorting them out, it takes time and effort from my side to get everything back on track. Please understand that managing these interruptions along with my daily work demands real persistence from users like me, and I wish the experience was smoother overall.