Yes, I would go with them again despite a hiccup
During the pre-purchase phase, I encountered a few issues where the sales process didn’t initially go as planned. A glitch in the sign-up system caused my payment to not register properly, which was frustrating given the anticipation to start using the software immediately. However, the way WFHI handled this issue was commendable. The priority assistance was responsive and guided me through the correction steps efficiently, resolving the problem faster than I expected. Still, it somewhat delayed my onboarding, which was a minor disappointment. The invoicing and payment process after that worked without further issues, and the onboarding flow was clear. Despite that early snag, the ease of use and thorough training offered made the overall experience positive. If I had to do it again, I would choose WFHI because their support turned a flawed situation into something acceptable quickly. The sales experience wasn’t perfect, but the help available ensured that it didn’t spoil the overall impression of the software and training services.