Yeh toh bas baar-baar repeat karna padta tha yaar
Mujhe lagta tha sign-up aur pre-purchase ka process zyada smooth hoga, lekin honestly, main kaafi frustrated thi iski wajah se. Pehle toh har baar jab main software try karti thi access karne, mujhe baar-baar apna database check karne ko kaha jaata. Jo bhi queries maine baar baar puchhi, unka jawab ya toh bahut vague tha ya phir mujhe wait karna padta support team ka response aane tak. Training ke liye bhi sign-up karne me kaafi time lagta tha, aur har naya step samajhne ke liye baar baar documentation ko refer karna padta. Automatic updates se kisi level tak help mili, par wo updates kabhi kabhi confuse kar dete the ki ab kya available hai aur kya nahi. Mujhe dialer tools theek lage, par jab multiple calls karni thi, toh connectivity issues aate the. Telephonic support ne kuch queries solve ki, but overall, mujhe lagta hai ki jo time main invest kar rahi thi, uske hisaab se output utna acha nahi tha. Invoicing aur payment ka process thoda clear tha, lekin fir bhi kai baar mujhe check karna padta tha ki payment received banda hua ya nahi. Main appreciate karti hoon ki software features achha hai, par user experience mein thodi improvement honi chahiye. Agar yeh sab thoda streamline ho jaye toh shayad main dobara try karungi.