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Yeh support se itna intezaar aur baar-baar call karna was so frustrating

1 out of 51 of 5Verified purchaseSupport and communication

Yeh support se itna intezaar aur baar-baar call karna was so frustrating

Mujhe laga tha ki support thoda better hoga lekin, bade hi confuse karne wale experience raha. Jab main pehli baar help ke liye contact kar rahi thi, toh mujhe baar-baar apni problem dobara repeat karni pad rahi thi, jaise ki they didn’t listen properly pehle. Itna waiting time bhi tha ki mujhe lag gaya ki shayad main kabhi bhi kisi se baat nahi kar paungi. Comparatively, main expect karti thi ki at least basic queries ke liye jaldi assistance milega, par yahan toh har bar ek hi baat dobara bolni padti thi, jis se mera kaam delay ho gaya. Database feature ko use karne mein bhi dikkat rahi, because jab main data fetch karne ki koshish karti thi, toh dialer ke saath compatibility issues aa jaate the. Sign-up process bhi thorough tha, par jab problems aaye toh support available nahi tha jis ki mujhe sabse jyada matlab tha. Automatic updates bhi kabhi kabhi interrupt karte rahe, aur support team se contact karna ek lamba process ban gaya. Main honestly bolun toh uss waqt mujhe laga ki itna effort dena mera time aur energy waste kar raha hai, aur mujhe better option dhundni chahiye thi toh hi acha hota.

Suman ZachariahDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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