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WFHI review

Yeh support process thoda zyada time le gaya

3 out of 53 of 5Unverified experienceSupport and communication

Yeh support process thoda zyada time le gaya

Mujhe lagta tha ki jab problem aayegi toh support team quickly solve kar degi, par thodi der lag hi gayi thi. Starting me toh mujhe feel hua ki sab smooth chalega, software ka interface toh theek tha, par jab dialing tool me issue aaya toh lagataar hold pe tha aur baat karne me time zyada gaya. Support samajhne me thodi confusion bhi hui; unhone toh help ki par kabhi kabhi lagta tha ki mujhe repeat karna pad raha hai apni problem. Par uske baad update aaya jo software ka database feature better kar diya, wo toh achha laga aur finally hal mil gaya. Overall main kehna chahungi ki sab kuch perfect nahi tha, par itna bhi kharaab nahi ki main frustrated ho jaun. Bas, thoda fast hona chahiye ye pura process. Dhyan usi ek point pe jaata raha of time taken, jo thoda zyada tha, lekin useful guidance zarur mili mujhe.

Tanuja Kalpana KumarGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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