Yeh support ka order bilkul samajh nahi aaya yaar
Maine socha tha ki support aur communication thoda sa smooth hoga, par yahan toh bilkul alag experience mila. Jo steps diye gaye the, woh bilkul logical sequence mein nahi the, jaise pehle dialer setup nahi hua, fir database pe ghante beet gaye bina koi clear direction mile. Support team se phone pe baat karne ki koshish ki, lekin unhone mere issue ko samajhne ki jagah alag alag instructions diye jo kaam ke nahi the. Training bhi thoda confusing lagi kyunki onboarding process jahan se shuru hua, usmein clarity ki kami thi aur mujhe baar baar manual check karna pada. Mujhe laga tha automatic updates thoda faida karenge, par wo toh bas system ki speed aur behavior ko aur unpredictable bana diye. Sign up aur invoicing process thoda theek tha, par jab support system itna confusing ho to pura setup frustrate kar deta hai. Agar ye steps thoda better organize hote aur clear instruction hote toh shayad main yeh product use kar paata, lekin ab tak toh main kaafi frustrated ho gaya hoon.