Yeh support bilkul clear nahi tha; frustration hi zyada mili
Main practically soch rahi thi ki support se kuch help milegi, par unki baatein aur explanations itne clear nahi the ki mera kaam openly samajh aajaye. Jab maine call kiya toh conversation mein jyada technical baatein thi jo mujhe samajh nahi aayi, isliye mujhe lagta hai woh apni baat access karwana nahi kar paaye. Dialer aur database feature main use karne mein dikkat aayi, aur unhone jo solutions diye, woh mere liye kaafi confusing the; aise lag raha tha ki mujhe koi actual faida nahi mil raha. Billing aur invoicing process mein bhi support ne utni madad nahi ki jitni honi chahiye thi, mujhe baar-baar same baat repeat karni padti thi, aur response time bhi slow tha. Training aur onboarding flow par main rely kar rahi thi, par woh bhi adhura laga jab mujhe further clarification ke liye kisi ne time nahi diya. Overall, mujhe lagta hai ye process mere liye kaam nahi kiya, aur main apne doston ko advise karungi ki agar clarity aur samajhne ki baat karo toh yeh support option acha nahi hai. Sach kahu toh, frustration ke siwa mujhe kuch helpful nahi mila.