Yeh support bhi kaafi frustrating hai boss
Main soch rahi thi ki agar koi dikkat aayegi toh support se solve ho jayegi, par aap log thoda aur better kar sakte ho. Jab calling tool mein dikkat aayi thi, toh response itna slow tha, practically main khud hi kaafi cheezein check kar rahi thi. Ho sakta tha ki koi clear instructions pehle milein onboarding mein, tab confusion kam hota. Aapke telephonic support ne ek baar solution diya tha jo kaam aaya, par baki baar lagta tha ki vo log thoda confuse ho jaate hain ya phir samajh nahi paate ki problem kya hai. Training bhi thodi incomplete lagi, jaise kuch cheezein abruptly chhoot gayi thi. Database feature ko use karna hota, toh uske liye bhi proper guidance nahi thi. Mujhe laga ki signing up aur payment process simple hoga, par invoice clarity mein thoda time laga samajhne mein. Overall, mai apni dost ko batane se pehle thoda sochungi kyunki support pe bharosa karna thoda mushkil hai.