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WFHI review

Yeh software sirf unke liye hai jo detailed help nahi chahte

2 out of 52 of 5Unverified experienceSales and pre-purchase

Yeh software sirf unke liye hai jo detailed help nahi chahte

Maine WFHI ka software purchase kiya tha aur kahna padega ki sales aur pre-purchase process mein kaafi confusion hua. Jab kuch galat ho gaya toh unka response slow tha, support waise bhi perfect nahi tha, sirf ek baat toh thi jo theek thi ki sign-up process simple tha. Lekin jo onboarding aur training flow tha, wo itna clear nahi tha, mujhe apne aap hi kaafi cheezein samajhni padi. Calling tools aur dialer expected jaise kaam nahi kar rahe the kabhi kabhi, database feature bhi adhura lagta tha mere workflow ke liye. Automatic updates se kuch naye bugs aa gaye, aur telephonic support waqt pe reach nahi hua. Invoice aur payment ka process toh fine tha, par overall agar aap beginner ho aur zyada guidance chahte ho toh yeh software shayad aapke liye nahi hai. Jo log already thode experienced ho aur thoda self-learning mein yakin rakhte hain, unke liye thik hai. Par main toh confident nahi hoon ki main dobara use karunga, mujhe kaafi frustration hua iss experience mein.

Dinesh BasuAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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