Yeh software beginners ke liye suitable nahi hai mera anubhav
Maine training aur onboarding ke dauraan jo expectation rakhi thi ki support team ka response jaldi milega aur queries clear ho jayengi, wo puri nahi hui. Jab main training sessions attend kar raha tha, mujhe laga ki queries ka answer milna kaafi straightforward hoga par aksar mujhe wait karna padta tha. Telephonic support ne kabhi-kabhi reply karna delay kiya, jiska asar mera workflow par pada. Jo onboarding ke steps the, wo itne clear nahi the; baar-baar mujhe multiple calls karni padti thi taaki samajh paun agla process kya hai. Software ka dashboard bhi mujhe aisa laga ki beginners ke hisaab se design nahi kiya gaya hai kyunki terms complicated aur confusing thi. Main sochta hoon ki agar kisi ko zyada technical knowledge nahi hai, toh wo is software ka use karna mushkil samjhega, aur isiliye yeh unke liye suitable nahi hai. Automatic updates ki wajah se kuch features achanak change ho jate the, jo bina samjhe use karna thoda frustrating tha. Payment aur invoicing process ke baare mein itna keh sakta hoon ki woh theek tha, par baaki ka experience itna disappointing raha ki main recommend nahi karunga.