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WFHI review

yeh service sabke liye nahi hai, samajh ke lena chaiye

1 out of 51 of 5Verified customerSupport and communication

yeh service sabke liye nahi hai, samajh ke lena chaiye

Yaar, main WFHI ka software aur support lena chaha, par jo mila usse bas hil gaya. Support waali baat main pehle se soch raha tha ki jab call karunga toh turant response milega, par bhai bilkul ulta tha. Emails ka jawaab bhi late milta raha, aur agar phone uthata toh bas basic chize repeat karni padh rahi thi. Training bhi aisi thi ki samajhna mushkil ho raha tha, koi proper step-by-step guide nahi mila. Dialer use karne mein problem hui, baar-baar hang ho raha tha, aur database setup kaafi complicated tha without proper direction. Invoice process thoda confusing laga, payment karne mein bhi delays aaye. Jo automatic updates diye jaate hain, unka koi fayda nahi tha mere liye kyunki software theek se chal nahi raha tha. Main samajh raha hoon ki sab logon ke liye ye suit nahi karega, especially jinhe support aur communication mein jaldi help chahiye. Mere liye toh pura experience frustrating tha, aage bhi soch raha hoon ki dobara karun ya nahi. Jo log patient hain aur thoda technical background rakhte hain, wo shayad ye try kar sakte hain, warna time barbaad ho jayega.

Nishant MukherjeeGoa, IndiaExperience: Published:
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