Yeh sales process thoda surprising tha
Maine socha tha ki jab main sign-up karungi toh sab kuch easy hoga, lekin kaafi saari cheezein mujhe khud hi samajhni padin. Pre-purchase ke time se lekar onboarding tak, bahut saare steps mein clarity nahi thi, especially jab mujhe dialer ka setup karna tha. Training toh thi, lekin usme bahut zyada detail nahi thi about kaise dialer ko apne workflow mein fit karna hai. Support ko bhi ek-do baar call kiya, par response bhi thoda slow tha. Jo database feature hai, wo thik hai, but I was expecting ki wo zyada user-friendly hoga. Software updates toh automatically hote hain, ye accha laga, lekin kabhi kabhi naye features ko samajhne mein time lagta hai. Invoice process smooth tha, payment bhi easy tha. Overall, mujhe lagta hai ki their tools ka potential accha hai, par mujhe kaam karte waqt zyada frustration face karni padi because of insufficient guidance. Shayad agar onboarding thoda zyada personalized hota toh better rehta, lekin phir bhi main appreciate karti hoon ki support ne kuch madad ki thi jab main batai thi ki problem kaha aa rahi thi.