Yeh responsiveness ne thoda surprise kiya
Pehli baar jab maine sales team se contact kiya, toh mujhe laga process simple hoga. Par alag-alag logon se baat kar kar ke thoda confused ho gaya. Jo log mujhe mil rahe the, wo mostly delayed response dete the, aur baar baar apni baat repeat karni padti thi, jaise main pehle bhi samjha chuka tha. Haan, ek baat acchi lagi ki jab finally kisi ne reply diya, toh wo toh theek tareeke se assist karne ki koshish karte the. Lekin ye jo sahi aur waqt par response milna chahiye tha, woh dekhne ko nahi mila. Signing up aur payment ke dauran bhi ye slow response ne thoda pareshaani di. Overall, mujhe laga tha ki thodi zyada promptness milegi, lekin aisa nahi hua. Phir bhi main ye samajhta hoon ki process itna complex nahi hai, bas thoda aur patience aur clear communication ki zarurat hai. Agar ye improvements ho jaye, toh shayad next time zyada acha experience milega. Lekin abhi ke liye main itna comfortable feel nahi kar pa raha tha jitna expect kiya tha.