Yeh onboarding ka mamla, boss, thoda confusing hi raha
Training aur onboarding mein jo main sabse jyada notice kar raha tha, wo tha unki response speed. Matlab, jab bhi koi question pucha toh ya toh response bahut late aata tha ya fir incomplete lagta tha. Yeh baar-baar clarify karna parta tha, jaise main pehle bhi explain kar chuka tha, par phir bhi wahi baat repeat karni hoti thi. Software ka interface view karne mein matlab itna achha tha, koi problem nahi. Par jab baat aayi support team se baat karne ki, toh mujhe lagta hai ki wo jagah pe wo log thoda coordinated nahi the. Automatic updates bhi thoda confusing lage, kabhi kabhi naye features clear nahi hote. Jo training modules diye the, wo bhi effective toh the par response jitna smooth hona chahiye tha, utna tha nahi. Overall, feeling yehi hai ki log samajh jaayein aur thoda pro-active ho jaayein, tabhi ye onboarding experience thoda decent ho paayega.