Yeh billing setup ek baar karne wala tha, ab jyada mat expect karo
Main aap logon ko yeh batana chahti hoon ki billing aur payment ka setup ek baar theek kar liya toh baaki cheezein itni baar baar nahi karni padti. Par main yeh bhi sochti hoon ki thoda aur easy hona chahiye tha poora process. Mujhe laga sign-up aur invoicing mein sab smooth hoga, lekin har baar payment karte waqt thoda dikkat aati hai. Jo training aap logon ne di thi onboarding ke waqt, wo toh sahi thi, par software ke kuch functions hain jo baar baar samajhne padte hain, aur support help karta hai but itni jaldi nahi milta jitni main chahti hoon. Mujhe lagta hai ki yeh jyada tar one-off setup hai, ongoing support thoda better hona chahiye tha. End mein basically yeh hi kahungi ki agar ek baar sab setup kar do, toh phir jaise waise chalti hai, par agar koi new changes karni ho toh phir se thoda headache hoga because process itna friendly nahi laga mujhe.