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WFHI review

Yeh billing process sabko suit karega nahi

2 out of 52 of 5Unverified experienceBilling and payments

Yeh billing process sabko suit karega nahi

Pehle toh main soch raha tha ki billing simple and clear rahegi, par mujhe lag raha hai ki yeh process thoda confusing tha. Main payment kar raha tha, par invoice ke kuch details mujhe samajh nahi aaye. Support se baat ki, par wo bhi thoda slow tha response dene mein. Mujhe lag raha hai ki agar kisi ko bill samajh mein na aaye toh wo frustrated ho jayega. Main yeh nahi kahunga ki pura system kharab hai, kyunki kuch automatic updates sahi se aa rahe the, par billing section thoda zyada complicated hai. Jo log pehle se payment ke baare mein comfortable hain, unke liye better hai, par jo log billing pe jyada focus karte hain unke liye thoda mushkil. Overall, mujhe lagta hai ki billing aur invoicing ko aur clear aur simple design karna chahiye, nahi toh log baar-baar help line pe aayenge.

Kamal ChhabraSikkim, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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