Yeh billing process itna slow aur confusing tha, bilkul time waste
Main soch raha tha ki jab sign-up karunga toh sab smooth hoga, par billing process mein itna time laga aur support se jab baat ki toh unka response bohat slow tha. Invoice samajhna bhi mushkil tha, aur payment karne mein bhi dikkat hui. Unhone automatic updates ka zikar kiya, but mera database thik se sync nahi hua, dialer bhi kabhi kabhi hang karta tha. Jab maine support ko call kiya, toh unka telephonic assistance mujhe consistently help nahi kar paaya, problems repeat hote rahe. Mujhe lagta tha ki main onboarding tamam kar ke jaldi se apna workflow shuru kar paunga, par itni errors ke chalte main bohat frustrated tha. Payment confirmation ke liye mujhe baar baar follow-up karna pada jo ki mere liye ek badi takleef thi. Training material thoda comprehensive nahi tha jo mujhe samajh aaye ki kaise software efficiently use karna hai. Overall, mera experience bilkul positive nahi tha; main expect karta tha ki billing aur invoicing smooth rahegi aur customer support zyada responsive hoga, par aisa kabhi nahi hua. Software aur services dono ne mera kaam complicate kar diya, aur main abhi bhi soch raha hoon ki aage kya karun. Yeh platform meri zarurat ke hisaab se kaam nahi karta lagta, aur mujhe apna time aur paisa dono waste hua feel ho raha hai.