Yeh billing ka scene toh bahut kharab hai yaar
Maine jab billing aur payment process start kiya, mujhe laga support log jaldi respond karenge lekin bilkul opposite hua. Ek baar toh invoice samajhne mein itna time lag gaya ki frustration badh gayi. Jab mene call kiya, toh ya toh call drop ho gayi ya phir samjhaane mein delay hua. Main samajh nahi paayi ki kyun basic cheque aur payment receipt ki clarity nahi mil rahi thi. Ek do baar lagta tha ki ye log meri baat sun hi nahi rahe hain, aur mujhe baar baar explain karna pad raha tha jo ki time waste hi tha. Itna slow response kisi ko pasand nahi aayega. Billing ke time toh continuous communication hona chahiye, par yaha toh lagta hai ki wo busy hain ya ignore kar rahe hain. Mujhe lagta hai ki yeh payment setup process zyada streamline hona chahiye tha, warna koi bhi customer jyada din tak yaha nahi rukega. Bas, yehi main kehna chahti hoon ki support thoda better hona chahiye.