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WFHI review

ye support hours thode alag hain, fit nahin honge sabko

2 out of 52 of 5Verified purchaseSupport and communication

ye support hours thode alag hain, fit nahin honge sabko

Support ki timing meri kaam ke hours ke bilkul match nahin karti thi, jo mujhe thoda problem deti thi. Ek baar mujhe urgently help chahiye thi, par jab main call kiya toh pata chala ki woh timing meri shift se alag hai. Wo moment mujhe thoda frustrating laga kyunki ekdum se koi turant raasta nahin mila solution nikalne ke liye. Baaki calls pe support theek tha, par mostly jab bhi try kiya, response ke hours change lage wo mere routine se. Mujhe lagta hai agar koi strictly 9 to 5 office timing mein kaam karta hai toh uske liye easy hoga help lena, kyunki tab unka support active milega. Par agar meri tarah variable shifts ya night shifts ke beech mein ho, toh support se connect karna mushkil ho sakta hai. Wo dialer aur calling tools use karne mein toh kaafi aasan hain, par jab technical issue aaye toh support na milna kaafi dar laga sakta hai. Mujhe agar yeh adjustment samajhna padta ki ye timing kis type ke kaam walon ke liye hai toh shayad main pehle hi decide kar leta ki ye mera liye sahi hai ya nahi. Overall, agar aapke kaam ke hours typical hain toh ye support system sahi lagega, warna thoda mismatch ho sakta hai.

Nikhil Gauri PawarAssam, IndiaExperience: Published:
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