ye software un logo ke liye nahi jo support chahte hain
Toh yeh software un logo ke liye sahi nahi hai jo chahte hain ki unke questions ka turant jawaab mile. Maine kai baar help lene ki koshish ki, lekin zyada tar instructions aise the jo mera confusion badhate rahe. Mujhe lagta hai ki inke support staff ko bhi jyada training deni chahiye tha. Sign-up ka process complicated tha aur starting mein samajhna mushkil hua. Mujhe apne aap se hi bohot kuch handle karna pada without proper guidance. Dialer jo tha uska interface itna straightforward nahi tha aur database sync bhi baar-baar dikkat karta raha. Automatic updates karde ne naye errors bhi laye. Jab bhi main telephonic support ko call karti thi toh waiting time zyada hota tha aur jo solutions milte the wo mere liye kaafi basic ya irrelevant lage. Main casual user hoon toh mujhe lagta hai ki jo log technical background nahi rakhte unke liye ye product nazarandaaz karna chahiye. Training modules thode dry aur non-interactive hain, jinme se zyada kuch yaad nahi raha. Billing system complicates lagta hai aur thoda confusing bhi. Overall, main disappointment feel karti hoon kyunki mujhe lagta hai ki jinko service ke andar proper support chahiye woh isse door hi rahein.