Ye billing system har kisi ke liye nahi hoga
Main billing aur payments check kar rahi thi, bas ek jagah pe invoice download karne ka option dhoondhna tha, par wahan tak pahuchna itna complicated tha ki frustration ho gayi. Button thoda chhupa hua lag raha tha, aur jo instructions diye gaye the, wo clear nahi the. Baaki pura billing dashboard thoda confusing laga mujhe kyunki main shayad technical nahi hoon. Mujhe lagta hai agar koi jaldi me hai aur confusion nahi chahata, toh yeh unke liye sahi nahi hai. Onboarding mein bhi payments ka poora process intuitively samajhna mushkil tha, aur automatic updates se bhi clarity nahi mili ki kya badal raha hai. Support team se call bhi kiya tha par response time lamba tha, jo mera patience test kar gaya. Invoice payment track karna chah rahi thi, par wo bhi thoda unreliable laga, kabhi dikha kabhi nahi. Sara workflow simple hona chahiye par ye thoda complicated tha. Meri advice yeh hogi ki billing ko thoda user-friendly banao, nahi toh beginners ko mushkil hogi.