Yaar, thoda aur guidance toh chahiye thi
Mujhe sales aur pre-purchase ke stage pe thoda confusion hua tha kyunki bahut zyada cheezein mujhe khud hi samajhni pad rahi thi. Training aur sign-up ka process kaafi general tha aur koi specific guidance ya tutorial nahi tha jo mujhe step by step bataata ki software ke particular features kaise enable karne hain. Mujhe apni taraf se bohot research karni padi ki database feature kaise mera kaam asaan karega aur calling tools ko optimize kaise karna hai. Telephonic support thodi limited thi, queries ke jawab toh milte the lekin detailed explanation ki kami thi. Payment process thoda easy tha, invoice clear tha par billing ke baad jo updates aate hain unko samajhne mein mujhe thoda struggle karna pada. Agar training sessions thoda interactive hote aur onboarding mein zyada help hoti toh zindagi aasan ho jati. Overall, toh software accha hai but thoda personalized help miss hui, warna mazaa aa jata configure karne mein.