Yaar, support ne toh kaafi confuse kar diya mujhe
Maine support ko kaafi baar call kiya, par lagta tha ki har baar mujhe wahi information dobara samjhani padti thi. Kabhi hold par zyada waqt lagta, kabhi idea repeat karna padta aur har baar alag-alag banda baat karta jiska apna style tha aur woh previous call mein kya baat hui, yeh unhe samajh nahi aata tha. Kisi din line busy thi toh mein phir se call karne ko majboor tha. Yeh sab cheeze mujhe bahut frustrate kar rahi thi, kyunki main software ke ek feature ko samajhna chah raha tha jo baar baar update hota ja raha tha. Baat ye hai ki support team ka general attitude acha tha, aur unhone meri baat dhyan se suni, lekin unke paas consistent information nahi thi. Mujhe lagta hai ki communication aur coordination improve karne ki zarurat hai taki users ka time zaya na ho. Agar yeh thik ho jaye, toh experience zyada accha ban sakta hai.