Yaar, support mein ek hi baat baar-baar repeat karwai
Main jab support team ko call karti thi, toh sabse zyada dikkat thi baar baar wahi baat dubara batani padti thi. Ek baar mujhe module ke setup mein problem thi aur main unko clearly explain kar rahi thi, par agle call tak unhe waise hi repeat karna padta tha. Aur sabse irritating tha ki wait time always bahut zyada hota, kabhi kabhi lagta tha ki call cut bhi ho jayega. Main hawa mein baatein kar rahi hoon lagta tha, koi quick solution milne mein der lagti thi. Training sessions bhi mujhe complete lag nahi rahe the, aur software ke naye updates mein kya naye features hain mujhe kabhi clearly bataaya nahi gaya. Database feature ka setup aise tha ki mujhe baar baar calls karna pada support se, lekin koi fayda nahi hua. Overall, patience test karne wala support tha, mujhe laga tha ki jo queries hain wo jaldi solve hongi, lekin bas ek hi baat repeat karwate rahe until main thak gayi.