Yaar payment details thodi clear nahi thi
Bhai, mujhe bataoon toh payment aur billing ka jo process tha, wo mere expectations se bilkul match nahi karta tha. Jab maine sign up kiya, mujhe laga ki invoice ya receipt time pe milegi, par usmein delay hua aur mujhe baar baar inquiry karni padi. Billing ke charges thode confusing lage mujhe, kyunki mujhe pehle clear nahi bataya gaya tha ki automatic updates ke charges ya koi alag fees honge. Phone pe support team se baat ki, par mujhe lagta tha ki wo bas basic hi samjha pa rahe the, detailed clarification ke liye mujhe email bhejna pada. Payment gateway thoda slow tha, aur kabhi kabhi payment fail hone ka bhi error aaye, jo frustrating tha. Mujhe toh thoda lag raha tha ki company ko payment process par aur zyada dhyan dena chahiye, taaki customer easily samajh sake ki kya charge hone wala hai aur kab. Sabse badi baat ki mujhse jo understand karwana tha wo clear nahi ho paya, isliye mujhe thoda rely karne mein dikkat hui. Mujhe laga tha ki sign-up aur billing simple aur transparent honge, par aisa kuch nahi tha.