Yaar, itne slow aur bekaar support experience
Mujhe jo sabse badi problem hui, wo thi support team ki responsiveness. Contact karte karte main kaafi frustrated ho gaya tha kyunki reply slow milta tha, aur kabhi kabhi toh laga jaise meri baat samajh hi nahi rahe hain. Thoda sa acha lagne wala aspect yeh hai ki jab koi response mila, toh wo detailed aur useful tha, lekin uska intezaar karna bahut hi taxing tha. Communication mein clarity kam thi, aur mere ko lagta hai ki ye thoda organization ke benefit ke liye bhi nahi hai. Call ke through baat karne ki koshish ki, par usme bhi similarly long hold times aur unclear instructions mile. Training to thi par uske baad bhi jo support chahiye tha usme kaafi delays aaye, jo mujhe disappoint karta hai. Overall, main samjhta hoon ki agar team thodi zyada prompt ho jati toh experience better rehta, lekin ab bas yeh lagta hai ki problem solve karwana muskil ho gaya hai kabhi kabhi.