Yaar, company ne hamesha repeat hi karaaya
Sach bolun toh, WFHI ke sales aur pre-purchase mein mujhe bahut frustration hua. Aap log samjho, jab main sign-up kar raha tha toh baar baar same cheezein poochhi gayi, jise main already bata chuka tha. Kabhi kabhi toh lagta tha ki mera time waste ho raha hai unke jawab ka intezar karte karte. Payment process thoda lamba lekin manageable tha, par support ko baar baar repeat karne ka yeh silsila theek nahi laga. Training ke dauran bhi maine realise kiya ki onboarding mein clear instructions nahi diye jaate, jis wajah se main khud hi soch raha tha ki kya karun. Dialer aur database features theek se configure nahi ho rahe the bina proper assistance ke. Automatic updates bhi kabhi kabhi confuse karti thi system ko. Mujhe laga ki agar aap log thoda zyada organized hote aur time pe respond karte toh zyada farak padta. Lagta hai ki aap customers ko zyada wait karwate ho aur unnecessary baatein repeat karwate ho. Bas yeh batata hoon yaar, agar mujhe apne dost ko batana ho toh kahunga ki aise slow aur repetitive process avoid karo.