Wrong info, clarity bilkul bhi nahi mili
Maine socha tha sab kuch pehle hi pehle clear milega lekin product details aur payment terms itni adhuri bataye gaye the ki bas confusion badhta gaya. Jo sales process me bataya gaya tha, usme multiple missing points the, jaise ki exact features aur subscription kaise work karega, sab clarify nahi kiya gaya. Bohot baar call karne ke baad bhi koi concrete jawab nahi mila. Training ke baare me bhi sirf thoda overview diya gaya tha, detail me kuch nahi, jo mujhe bahut chutyaama feel karaya. Invoicing ka process bhi itna samajhdaar tarike se nahi samjhaya gaya ki mujhe lagta tha main khud se guess kar raha hoon ki kaunse step important hai. Pre-purchase me asli samajh ki kami reh gayi, isliye jaanchna zaroori tha ki software mere liye sahi hai ya nahi, par woh clarity nahi tha. Mujhe laga tha ki main sahi decision le raha hoon, lekin information ki kami ki wajah se pura process frustrating tha. Bas yeh kahna hai ki yeh missing explanations ke saath kisi ko recommend karna mushkil hai. Jo bhi interested ho, apne aap dhang se padhna chahiye sab kuch aur poochna chahiye, varna yeh confusion hi milega.