Wouldn’t rely on their support again
I had high hopes for the support team, but my experience was quite discouraging. Every time I reached out with a problem, I found the responses slow and sometimes unhelpful. It felt like I was caught in a cycle of waiting and repeating myself. The lack of timely updates from the support people meant that my issues stayed unresolved far longer than they should have. For someone who needs quick and effective communication, this was a major drawback. I wanted to understand the software better through their help, but the delays just added to my frustration. It’s especially disappointing when you expect a smooth experience and instead get kept waiting with no clear answers. So based on this, I don’t think I’d sign up again expecting good support. At the very least, faster and more proactive communication would have made a huge difference.