Wouldn’t rely on remembering this onboarding alone
The training and onboarding started with promise as the modules looked well laid out, but very soon I ran into trouble navigating the software features. I hoped to get the hang of everything after the initial sessions, but it wasn’t that simple. Some instructions were clear, but others felt vague, and I had to call support multiple times to understand what step to take next. The dialer setup, for example, was confusing at first, and I couldn’t get the database features working right away. By the end, I realized I would definitely need help again if I have to use the software later or do fresh setups. It wasn’t a smooth journey and felt like I had to figure a lot out on my own despite the training. I’d tell a friend it’s not something you can just pick up easily without some continued support.