1 out of 51 of 5Verified customerSupport and communication
Wouldn't recommend the support, honestly
Starting with the setup, I waited for days to get a callback after raising my first support ticket. Then, when I finally connected with someone, their responses were vague and did not resolve the issue with the dialer syncing properly. I had to explain my problem multiple times because it seemed like there was no clear tracking of previous communications. Later on, trying to understand how automatic updates interacted with my database was a mess because emails were slow and unhelpful. Even the invoicing and payment confirmation took longer than I expected, leading to confusion on my end. Overall, the responsiveness was frustrating and definitely not something I'd recommend to friends looking for seamless support.