Wouldn't recommend, support just unresponsive honestly
I reached out multiple times to the telephonic support for help but the responsiveness was disappointing. Whenever I called, I was either put on hold for a long time or told someone would get back to me, which rarely happened. The communication felt slow and not very helpful, and it made the whole onboarding and setup more stressful than I expected. Training materials were there, but when I had specific issues, waiting for human interaction was just frustrating. The software itself seemed fine at times, but without the support, I struggled to resolve problems quickly. Even the automatic updates caused confusion, and I wanted to ask someone but couldn’t get timely answers. I honestly ended my experience feeling annoyed and let down. It’s not the sort of thing I would easily explain as a positive to a friend who asks about it. If the people on the other end were more responsive, maybe I would have felt differently, but this lack of prompt help made my use quite difficult.