Wouldn't recommend it easily to friends due to support frustration
My experience with WFHI's support was somewhat disappointing to be honest. While the initial signup and invoicing worked fine enough, I found myself needing assistance multiple times during setup and later while using the dialer and database features. The telephonic support was polite but often slow to address my issues, with some responses not fully resolving the problems I faced. Given that I expect to use their software regularly, I'm not confident the support would be timely enough if I needed help again next time. On the plus side, the automatic updates didn't disrupt my workflow much and onboarding materials were reasonably clear, so some aspects did meet expectations. But overall, the drawn-out support interactions and unclear resolution paths led me to worry about future headaches. If I were telling a friend, I'd say it’s a solid product but be ready to handle some patience-demanding support calls.