Wouldn't go through this experience again
I honestly found the support and communication experience very frustrating. When things started going wrong, I tried calling support multiple times but each call left me feeling more confused. I didn't get clear answers and sometimes I had to repeat the same problem several times before they seemed to understand, which was really exhausting. At one point I thought maybe emailing would be easier, but that took forever with no response. I keep thinking that if I had to do this all over again, I probably wouldn’t. The whole process felt uncoordinated and the support just couldn't handle the issues properly. It’s a shame because the software itself seemed promising, but without reliable communication and effective problem solving, it just didn’t work out for me. So yeah, I want to be clear: I wouldn’t do it again if I had another choice, because the way problems were handled really put me off sticking with this.