Wouldn’t go through this daily again
From day to day, using WFHI support felt more like an uphill climb than a helping hand. Initially, the onboarding call was alright, but after that the telephonic support was inconsistent. Some days, I waited quite a bit before getting any response for simple queries related to the database. The dialer sometimes froze during calls, and support didn’t always have immediate fixes ready. Automatic updates occasionally caused the system to glitch, which meant I had to spend extra time restarting and double-checking everything was still working. The invoicing system worked fine, so I’ll credit them with that. However, the daily glitches and patchy communication made me wonder if I want to stick with this long term. Honestly, I don’t think I’d want to put myself through this again unless some major improvements happen in the ongoing support. For now, the experience has felt quite taxing in practical use despite some parts being reliable.