Wouldn’t do this sales process again
Right from signing up, I felt the process was more cumbersome than it needed to be. The initial info about the software looked fine, but after a few days of trying to use it daily, the dashboard started showing irregular behavior. Calls wouldn’t always connect properly through the dialer, and sometimes the database entries didn’t save correctly. Training seemed helpful at first, but the more I used it day to day, the more bugs I found that disrupted my workflow. The automatic updates didn’t seem to fix these issues promptly either. I also found support was slow to respond or sometimes not very clear, which made resolving problems frustrating. On the payment side, invoices generated okay but the delays in support and software glitches overshadowed that. Overall, it’s not a process or product I’d choose again if I had the choice, as the hassle outweighed the benefits through the daily use period.