wouldn’t do the training again in this format
To be honest, your training and onboarding process felt quite confusing. The wording and labels used in the modules made it hard to understand what the actual steps were. I repeatedly had to guess what certain terms meant and what actions to take next, and this slowed me down significantly. Your instructions weren’t clear, often jumping from one topic to another without proper explanation. The dialer and database introductions were somewhat okay but still bottled in vague language that didn’t make things easier. I don’t think I would go through the training again as it currently stands because I spent more time figuring out what you meant rather than learning the actual software. Even the sign-up and payment guides didn’t clarify details enough to avoid doubt. If you refine your labels and make the flow less complex, maybe then I’d consider doing it again. For now, it felt like more trouble than it was worth, and continuous telephonic support was of limited assistance since I couldn’t always get immediate answers.