Wouldn’t do the payment process again without changes
Signing up seemed simple at first, but as I got into the invoicing and payment steps, the order of operations felt disorganized. I started by entering my personal information and setting up a payment method, expecting that the invoice would come after, but instead, I had to navigate several back-and-forth steps to confirm details and then finally reach the invoice. This repetitive toggling between screens was frustrating and seemed inefficient. The instructions weren’t as clear as I hoped either, making it hard to know if I was done at a given stage or if more action was needed. What made it worse was that telephonic support took some time to pick up, and when I finally got help, the explanations didn’t fully clarify the sequence. Because of this, the whole procedure felt longer and more confusing than it should be. I wouldn’t want to go through the payment process again unless they streamline the steps into a more logical flow, otherwise it’s potentially a repeat of a frustrating experience that could have been avoided with better design.