Wouldn't do it again — training made it worse
I expected onboarding and training to be a smooth and supportive experience, but instead it turned out to be quite frustrating for me. Whenever I encountered issues during setup or while using the dialer and database tools, the training did not provide adequate guidance or solutions quickly. This led to delays in getting familiar with the software, which was disappointing. The automatic updates sometimes changed settings without clear notice, causing confusion. I had hoped for telephonic support to help me through problems, but response times were slow and often unhelpful. The sign-up and payment process was straightforward enough, but the real difficulty was in understanding and applying the training to real workflow scenarios. I wouldn’t choose to go through this onboarding and training again because it did not meet my expectations of clear, effective support during problem-solving. Overall, the experience left me feeling unsure about continuing with the software as it lacked the dependable training and assistance I needed.